Insurance
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June 11, 2024
Mind the gap: Compliance in the era of digital insurance distribution, part two
As with other types of online offerings, digital insurance products and services continue to evolve and are becoming increasingly personalized. Customers are being given more control over “self-service” options as companies seek to reduce areas of customer friction. While carriers and intermediaries continue to innovate insurance offerings and platforms in response to market demand, the regulatory framework in many jurisdictions has not yet evolved to contemplate the true manner in which policies are, and will be, sold, marketed or managed.
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June 11, 2024
Clutter: How to remove it and organize your affairs
Whether it is technological challenges, including accessing the information we need through a portal when it used to come automatically through snail mail, new legislation and increasing tax compliance or keeping our estate planning up to date, many of us feel overwhelmed when it comes to keeping our financial affairs up to date and in order.
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June 07, 2024
Mind the gap: Compliance in the era of digital insurance distribution
Online purchasing has infiltrated every aspect of daily life. From ride-sharing and online retail and grocery purchases to travel and hotel bookings, the ease of digital purchasing satisfies the consumer need for instantaneous consumption. Insurance is no different. Customers expect to be provided tailored offerings that are relevant to their needs in a straightforward, user-friendly manner, and insurers have gone to great lengths to modernize their distribution models to meet consumer demand.
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June 07, 2024
New innovator-in-residence at Ontario Bar Association
The Ontario Bar Association (OBA) announced in a June 5 news release that it had appointed Colin Lachance as the innovator-in-residence for the 2024-25 year.
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June 07, 2024
SCC rules on interplay of informer privilege & open courts in so-called secret trial case
The Supreme Court of Canada says no “secret” trial occurred during the in-camera prosecution of a confidential police informer in Quebec, but it has ordered 9-0 that a redacted trial judgment should be made public, which contains no information that might identify the police informer in breach of what the top court has previously described as the “extremely broad and powerful” informer privilege.
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June 06, 2024
B.C. court awards $15K per person for ICBC privacy breach that led to arson, shooting attacks
The British Columbia Supreme Court has awarded $15,000 each in general non-pecuniary damages to B.C. residents impacted by a privacy breach in which a Crown corporation employee improperly accessed the personal information of 79 individuals and sold at least some of it to a criminal group.
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June 04, 2024
Canada to provide automatic permanent residence to foreign nationals arriving under caregiver programs
Ottawa says it will roll out two new pilot programs later this month that will offer home-care workers from abroad permanent residence on their arrival in Canada.
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June 03, 2024
SCC’s Wagner urges vigilance, strong defence against false information, justice system attacks
Canada’s top judge says elected officials should not attack the justice system or the judiciary, based on false information that could shake public confidence.
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May 31, 2024
SCC gives guidance on interpreting exclusion clauses, applying standards of appellate review
The Supreme Court of Canada has clarified what is required for an exclusion clause in a contract of sale to exempt the seller from an implied condition under Ontario’s Sale of Goods Act (SGA) and has also clarified what standards of appellate review apply when trial courts interpret contracts involving implied statutory conditions.
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May 31, 2024
Intentional fault: the Court of Appeal sets the record straight
On Feb. 12, the Court of Appeal of Quebec rendered a decision of interest in Société d’assurance Beneva inc. c. Bordeleau, 2024 QCCA 171 which particularly addresses the burden of proof incumbent on an insurer that denies coverage on the basis of an insured’s intentional fault in the context of a fire, and an award of damages against an insurer for breach of its duty to act in good faith.