Consumer protection laws: Are your auto-renewing subscription revenues at risk?

By Christine Jackson and Lucas Versteegh ( September 26, 2023, 1:07 PM EDT) -- Subscription plans have become an integral revenue stream for many consumer-facing businesses over the last decade, especially with the explosion of online offerings that range from streaming platforms to food delivery services. These plans typically last for an indefinite period by renewing automatically at a regular frequency and giving businesses a predictable and continuous method of generating income. However, to be enforceable in Canada, these contract structures must comply with provincial consumer protection legislation....